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To fully support every customers' WMS
initiative and
ensure their immediate and ongoing satisfaction, we offer
a complete range of services that help ensure we meet your
timeline, budget, integration and functional requirements.
Define System Requirements
Understanding
your business processes, the degree of automation you desire,
and the requirements of your customers are the first steps
in ensuring your satisfaction as Logimax customer.
This discovery
or needs analysis process, which we call a System Requirements
Definition (SRD), enables our combined project teams to have
a clear and complete understanding of our mutual project.
The resulting document details timelines, responsibilities,
functionality needs, objectives, and ultimately serves as
the "game plan" for the project implementation.
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Implement Logimax To Fit Your
Unique Needs
Taking into
account the results of the SRD process, the physical layout
of your facilities and other important criteria, we initiate
the implementation, or software delivery process:
- Project planning
- Software installation
- Required integrations
- System configurations
- System testing
Once the system
is fully tested, the next step is a Conference Room Pilot,
or CRP. In or around this phase, we fully train your project
team, company trainer, and/or your end-users on all of the
features and options Logimax. This allows you to develop a
true sense of WMS ownership. Then, we are right there with
you when Logimax goes live.
In delivering
our products, we deploy experienced technical and project
management resources who respond to your requests in a professional
and timely manner. They quickly remedy any issue that may
arise as they work hard to meet every functional, timeframe
and budget requirement.
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Train Your Team
The
more you understand a software product, the more value you'll
get out of it. To help you get the most out of Logimax, we
offer comprehensive training services that we can deliver
at your facilities, online, or at our Training Center in Jacksonville.
You
can select from three levels of training:
- Train your trainer or System Administrator
- Train your Logimax implementation project team
- Train all Logimax users, including RF end-users
Whichever
route you choose, we ensure that your team is prepared to
leverage Logimax to its fullest.
Provide & Configure RF Hardware &
Wireless Infrastructure
ICS can source, configure, sell and support any brand of data collection hardware — from Intermec, Psion-Teklogix, Zebra and PSC to Symbol, Datamax, HHP and others.
And as a top-tier partner with the manufacturers, our dedicated Hardware Representatives can offer competitive pricing along with a wealth of related hardware services: |
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– Product configuration consulting & recommendations
– Product delivery, testing and set-up
– Coordination of RF site surveys and installation
– Hardware upgrade and trade-in programs
– Hardware maintenance agreements
– Product leasing programs
– Media & supplies fulfillment (labels, RFID tags, ribbons, head cleaners, etc.)
For one location to hundreds of locations, ICS is your one-stop experienced resource
for data collection hardware and supplies.
Visit our download page to request additional information.
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